I'm glad you got your money back and an apology but pretend that store credit doesn't exist. Just an awfully run company from top to bottom. I'm at almost 2 years for my HAL straps, I don't think they are coming. Obviously, they will have no record of that transaction anymore. I just don't understand how a company that has chosen to operate in a very niche, very tight community thought they could get away with all of thier crap.
I'm very interested in the new 2X line but i'll be getting normal strappings and installing Pro-laces because screw Monster.
I wonder if Bauer approached Pro-laces with this strapping idea? I find it odd that Bauer R&D which is based in Quebec didn't approach a local company making the exact same product. Maybe they did, who knows.