I just want to find the source of that elastic cord. But I am wondering if material is starting to get cheaped out on. My K strap I bought in February is totally stretched out.
But back to my problems: mine were minor compared to others. I know that Laura, the VP, seems to have a bit of an attitude these days. I had ordered a bunch of the elastic. I had said please let me know if this can’t get to me by the weekend to let me know; if they don’t respond, I would be super pissed off. I added that I would not be angry IF they told me it would not be ready; but please don’t leave me hanging. She told me to be more respectful with my tone. Once when I had not heard anything for three day, she told me three days was not long and that implied that I was being impatient.
With same day shipping being the norm, it makes one expect that from everyone. Now, if there was something on the page saying “hey- this is an item that is made to order, may take 2-5 days to be made”, that’s fine.
If I could source that elastic, I would not order from Monster. I don’t want to worry that it may be weeks if I don’t follow up. I may do the nylon web professor strap I saw on here.