A.YOUNGoalie13 Posted September 17, 2019 Share Posted September 17, 2019 I just received my custom gloves and the biggest spec is wrong. They are like Vaughn gloves and I asked for the ccm style ones. What should I do? Link to comment Share on other sites More sharing options...
SaveByRichter35 Posted September 17, 2019 Share Posted September 17, 2019 Call the retailer you ordered through. Link to comment Share on other sites More sharing options...
RichMan Posted September 17, 2019 Share Posted September 17, 2019 You need to elaborate more. Did you have an in depth discussion with the fabricator himself or was it an associate or through a pro shop? If with the builder himself, are they familiar with CCM and Vaughn? Did you get a chance to test a demo first of did you simply jump in? Have you contacted the builder (or shop) to discuss the matter yet? Link to comment Share on other sites More sharing options...
A.YOUNGoalie13 Posted September 17, 2019 Author Share Posted September 17, 2019 17 minutes ago, RichMan said: You need to elaborate more. Did you have an in depth discussion with the fabricator himself or was it an associate or through a pro shop? If with the builder himself, are they familiar with CCM and Vaughn? Did you get a chance to test a demo first of did you simply jump in? Have you contacted the builder (or shop) to discuss the matter yet? I need to call the associate Link to comment Share on other sites More sharing options...
coopaloop1234 Posted September 17, 2019 Share Posted September 17, 2019 Should show us some pictures of the issues. I'm curious. Link to comment Share on other sites More sharing options...
A.YOUNGoalie13 Posted September 18, 2019 Author Share Posted September 18, 2019 @coopaloop1234 Only thing is the gloves I received aren’t defective, the specs are just wrong. They are Gould gloves. They built me the Vaughn style instead of the CCM style I asked for. They are also pro size and I asked for intermediate. Link to comment Share on other sites More sharing options...
Snowman30 Posted September 18, 2019 Share Posted September 18, 2019 2 hours ago, A.YOUNGoalie13 said: @coopaloop1234 Only thing is the gloves I received aren’t defective, the specs are just wrong. They are Gould gloves. They built me the Vaughn style instead of the CCM style I asked for. They are also pro size and I asked for intermediate. Send them back then. Call/email who you ordered from and tell them they are not what you ordered. No sense in posting on here what you should do, if they aren't what you ordered they go back. Link to comment Share on other sites More sharing options...
cwarnar Posted September 18, 2019 Share Posted September 18, 2019 30 minutes ago, Snowman30 said: Send them back then. Call/email who you ordered from and tell them they are not what you ordered. No sense in posting on here what you should do, if they aren't what you ordered they go back. Bingo. If you have your specs on paper contact the manufacturer directly and let them know they messed up. Link to comment Share on other sites More sharing options...
Chenner29 Posted September 18, 2019 Share Posted September 18, 2019 Sara Marschand (Protective Athletic Wear/PAW) is building these for Gould. Link to comment Share on other sites More sharing options...
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