Silence Posted August 15, 2021 Share Posted August 15, 2021 I was contacted by my dealer today about my order from true in April. I attempted to get it in before the switch over but true blocked it. Once the switch over took place, my dealer had no information from true on how to place orders. I have ordered multiple sets from the dealer and never had an issue before. It took a few weeks but it was ordered. Deliver time went from 8 weeks to 20 weeks. I remained patient and haven’t talked to the dealer in some time so when they called me I though oh awesome my gear is in. No, I was told that true no longer has an estimated delivery time. They it’s possible it might be by the end of the year. This is an absolute failure in my eyes. The factory was just shutdown for two weeks as well. Seeing how true is in almost every league around the world, plus NCAA I do not see the custom program being possible any longer. True does not care about customers on a retail level. The custom skates I tried only lasted a few months before they started falling apart. I’m worried the same is going to happen with the goalie gear at this point. The only thing I can see happing is maybe an offshore factory, but i don’t see it being a quality product. If anyone is waiting on an order, I would cancel and look for other options Quote Link to comment Share on other sites More sharing options...
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